What are the raw materials used? The main materials used in world-renowned electrical components. We can also make any custom design for you according to your needs.
How long does it usually take for me to receive the equipment? Depends on whether you want to do customization your abrasive or not, and also depends on the speed of customs clearance and logistics, but we can guarantee to ship regular abrasive machine in less than 30 business days.
Any benefits for abrasive machine from China? In a word, China has a much better industry chain. There may be manufacturers of abrasive and packaging in India, Vietnam and Malaysia, but HG-Abrasive can guarantee that our prices can be on par with theirs and our quality, service far exceeds your expectations.
When can I get an engineer from you? Contact our sales staff when you have completed the preparation conditions (water, electricity, air supply, production materials). We will send an engineer to install your machine and train your staff to use it. Usually, when you are ready, you can contact our sales staff and cooperate with us to get a visa for the engineer, who will arrive within 15 days.
What about the details of the packaging? To ensure the integrity and safety of product packaging, main products are packed in plastic film or export plywood boxes, and auxiliary products are packed in thick cartons.
Do you provide customized service? We can design the machine according to your requirements (material, power, size, etc.). We will also provide you with expert guidance at the same time, based on our many years of experience in the industry.
How will my machine be installed once it arrives? How much does it cost? We'll dispatch an engineer to your facility to assess the situation, install the machine and train your staff on how to operate it. The customer pays for round trip airfare, accommodation and USD100/day/person.
Are you a manufacturing or a trading company? We are a factory, and we offer factory direct prices with excellent quality and worry-free service. Please come and see us here!
What is your guarantee or warranty if we buy your machine? We offer you a 1-5 years warranty on our high-quality machines and lifetime technical support.
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